Shipping Information

All orders are shipped nationwide via the United States Postal Service (USPS). I accept payments via PayPal. However, you are not required to sign up to PayPal to place orders or pay. Rest assured that your personal details will be kept private and confidential during transactions.

Return Information

I hope that you love your purchase. You can, however, contact me if you are dissatisfied with your order. I will make every effort to resolve the matter as soon as possible. If the issue can’t be resolved, you will be refunded.

If you plan on returning your order, please inform me within 7 business days. You will receive a refund through your original method of payment once you return your product in the same condition you received it.

Please insure your packages for your own protection. I will not be responsible for returned items being damaged or lost. Please send the orders you’ll be returning to:

Dott’s Jewelry Creations
5520 Summerfield Avenue
Baltimore, Maryland 21206

Feel free to contact me for details.